Privacy Policy
Privacy Policy
Effective Date: October 12, 2025
Business Name: MONi Ai
Website: https://getmoni.ai
Contact Email: [email protected]
Address: 1700 Sandhill Rd Unit H101, Orem, UT 84058, USA
1. Introduction
Welcome to MONi Ai (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, website, or AI-related tools (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We may collect the following types of information from you:
User Inputs: Conversations, prompts, and other text entered into our AI tools.
Contact Information: Such as your name, email address, or phone number.
Payment Information: Collected and processed securely through third-party payment processors (e.g., Stripe, Whop).
Usage and Analytics Data: Information such as browser type, device data, and activity logs, to help us improve user experience.
We do not directly store or use your inputs for training our AI models. However, we utilize OpenAI’s platform, which may process data as outlined in their privacy policies.
3. How We Use Your Information
Your information is used for the following purposes:
To provide, maintain, and improve our AI services
To enhance model performance and accuracy
To process payments and manage subscriptions
To provide customer support
For analytics and internal reporting
For marketing communications (only if you have not opted out)
To comply with legal obligations and prevent misuse
4. AI and Data Handling
MONi Ai uses AI technologies powered by OpenAI and other partners.
While we do not use customer data to train our own models, data may be processed by OpenAI or other vendors in accordance with their respective privacy policies.
We ensure all AI interactions are encrypted and handled in compliance with applicable data protection laws.
5. Third-Party Services
We rely on trusted third-party providers to operate our Services securely and effectively. These may include:
OpenAI – AI language model provider
Go High Level – CRM and automation platform
Twilio – Communication and SMS services
Stripe – Payment processing
Whop – Platform integration and subscription management
Each third-party service maintains its own privacy practices. We encourage you to review their privacy policies for more information.
6. International Data Transfers
We do not intentionally transfer or store user data outside the United States.
If in the future international processing becomes necessary, we will ensure appropriate safeguards are in place under GDPR and other relevant frameworks.
7. Data Retention
We retain user information only for as long as necessary to provide our Services or as required by law.
When you request account deletion, we delete your data unless retention is legally required.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the data we hold about you
Deletion: Request that we delete your data
Opt-Out: Withdraw consent for marketing communications
Correction: Request updates or corrections to your information
To exercise any of these rights, please contact us at [email protected].
9. Security
We use encryption and secure data management practices to protect your information against unauthorized access, loss, or misuse.
Despite our efforts, no online platform is completely risk-free, and users should take care when sharing personal data online.
10. Children’s Privacy
Our Services are not intended for children under 13 years old.
We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us for removal.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Privacy Contact:
MONi Ai
📍 1700 Sandhill Rd Unit H101, Orem, UT 84058, USA
📧 [email protected]